Help Centre
Frequently asked.
Everything you need to know about The Signature, fit, fabric, shipping and care.
The Product
What exactly is The Signature?
A quarter-zip with a permanently integrated polo collar — one garment engineered to give the layered look of a polo under a zip-up, without the bulk or bunching of two pieces.
Is the collar attached or separate?
Fully integrated and internally reinforced to hold its shape — it won't ride up, fold, or float.
What's it made of?
A 320 GSM pima cotton blend (78% Pima Cotton, 19% Tencel™ Lyocell, 3% Elastane) — breathable, soft, and structured with stretch.
Fit & Sizing
How does it fit?
Tailored and body-skimming — slim without being tight.
Is it true to size?
Yes — take your regular size for a slim fit, or size up one for a more relaxed silhouette.
Shipping & Returns
What are the shipping times?
Standard shipping (3–6 business days) is complimentary. Express options available at checkout.
What's your return policy?
30-day returns on unworn pieces with tags attached. See our Returns page for details.
Do you ship internationally?
Yes — worldwide. Duties and taxes calculated at checkout.
Care
What are the care instructions?
Machine wash cold, inside out, with like colours. Reshape and lay flat to dry, or tumble dry low. Warm iron on reverse if needed.